Let’s get you sorted.

Whop emails your receipt and purchase-access link to the email used for payment. Stripe purchases appear in your Kyrex account with separate Stripe billing controls. Gumroad sends your payment receipt; purchases started through this storefront appear in your Kyrex account after payment verification. Kyrex handles software files, license keys, and activation. Open the Get started area on your Kyrex purchase or create a ticket with that order’s payment ID. Your order shows available files, activation instructions and any published delivery estimate.

Daily passes expire after one day and do not renew. Lifetime access and Setups are paid once. Every Kyrex DBD pass is a one-time purchase for 1, 7, or 30 days; it expires automatically and never renews. For other products, Stripe and Whop weekly, monthly, 6-month, and 12-month subscriptions renew automatically until canceled. Gumroad, PayPal, and Square purchases through this storefront charge once for the selected access period, with no automatic renewal. Prepaid access begins when payment is confirmed; buy again when access ends. Your account shows verified status and dates from the provider used at checkout.

Sign in with the same Kyrex or Whop account you used at checkout. Open Subscriptions & access, then use Manage in Whop or Manage in Stripe for the provider you paid through. Cancel before the next renewal to stop future charges. Gumroad, PayPal, and Square prepaid purchases through this storefront have no subscription to cancel. Cancellation and refund requests are separate processes.

Native Kyrex accounts link Discord directly on the Connect Discord page. If you signed in with Whop, connect Discord in Whop’s connected-account settings, then return to Kyrex to check the connection. A verified Discord identity is required for account setup and checkout. Linking Discord does not automatically join the Kyrex server. If linking is the problem, you can still sign in and open a support ticket here.

Use the same Kyrex or Whop account you used at checkout. Check your receipt to confirm the account and payment status. A pending payment is not a completed order. Avoid paying again until you have checked the original order. If it is still missing, open a ticket with the payment reference.

Include the product, device and operating system, exact error text, when it began, and steps you already tried. Do not share passwords, bot tokens, full license keys, or card details. Compatibility and installation instructions must be confirmed by Kyrex when they are not documented in the product listing.

Open a billing ticket with your payment reference and a description of the issue, or contact Kyrex through your Whop order if you used Whop. Refund eligibility is reviewed for the circumstances of the purchase under the purchase terms and applicable payment-provider protections.

Kyrex accepts quote requests for website development, Discord bots, Discord integrations, subscription and licensing systems, and custom software. A quote request is free. Scope, price, and timing must be agreed before work begins.

Create a support ticket to contact cxthedrvl directly. Your messages stay attached to the request. You can return here to read replies, send updates, resolve a ticket, or reopen it. Replies refresh while the page is open. Support is asynchronous; an immediate response is not guaranteed.